Mobile app

Discussion in Technical Forum started by Christopher Justin, Aug 28, 2018
CJ
Christopher Justin
Hi, Not able to see the Android mobile app of tribalpages now in app store(I was using it till last week on my Nexus5 - Android Lollipop).

However, when I moved to Pixel 2 (Android Pie), unable to see the app in Google play store.

Kindly check

C
Cheryl
I have an Android and have found the app in Google Store. I have uninstalled and reinstalled today.

My app is not working properly though. When I log in I have two trees I have access to. Mine and my cousins. I can open my cousin's tree but nothing happens when I try to open my tree. I think my cousin's is no longer active and I am not sure she is continuing her subscription. I have sent a note to TP help asking if there is a way to disconnect her tree from my account. Somehow being associated with her tree is disabling my tree on the mobile app.