Changing e-mail Address URGENT
Discussion in Technical Forum started by Les, Jul 10, 2019
I have sent you a message stating that I cannot change my e-mail address and password which you have not answered
Your boxes will not accept these stating that I am entering incorrect information
I have checked and re ckecked this, and there is no error on my part.
Seems to be a fault on TP
Can you please check urgently
Regards
Lesw
TPSupport
We are looking into this. We have received your email with details. Thank you
We are looking into this. We have received your email with details. Thank you
Thank you so much for your extremely quick reply.Please let me know when I can update
Once again
Thank you
Le
TPSupport
Thank you so much for your extremely quick reply. Please let me know when I can update Once again Thank you Le
We have sent you an email with instructions. Please let us know if you need further assistance.
We have sent you an email with instructions. Please let us know if you need further assistance.
Thank you. Have not received the e-mail yet Time here in WALES 9.30 am ThursdayDid you use the new address that I sent to you with gmail .com?
Regards
Les
TPSupport
Thank you. Have not received the e-mail yet Time here in WALES 9.30 am Thursday Did you use the new address that I sent to you with gmail .com? Regards Les
The original response was sent to your old email address. We just forwarded to your gmail address.
The original response was sent to your old email address. We just forwarded to your gmail address.
I would like to thank You for your quick response and your full explanation of how to get over my problem.I have been changing from Virgin to Sky which then meant changing from Outlook Express to Gmail, and over 16 years I had added two numerals to my password. I got myself into a real mess, but Thanks to you, you guided me and soved the problem.
Thank you T P
regards
Les
TPSupport
I would like to thank You for your quick response and your full explanation of how to get over my problem. I have been changing from Virgin to Sky which then meant changing from Outlook Express to Gmail,
more ...
Glad to hear that you resolved your e-mail issue.
and over 16 years I had added two numerals to my password. I got myself into a real mess, but Thanks to you, you guided me and soved the problem. Thank you T P regards Le